FAQs
Need help with something specific? Send us a message below.
Packing/Shipping
The majority of items will ship UPS Ground (standard shipping) and arrive within 5-7 business days. Sometimes smaller shipments will be sent through USPS and still usually arrive within 5-7 business days. Buyers will receive a shipping confirmation with tracking information with 2-3 business days of the order being placed. All items ship from Las Vegas, NV.
At this time we are unable to offer any expedited shipping options. If you need an item by a certain time, please contact us directly and we will do our best to accommodate you.
Shipments are packaged thoughtfully and beautifully, making them essentially “giftwrapped”. In an effort to cut back on paper usage, we do not include invoices/receipts inside shipments.
Materials/Sourcing
The Dark Moon Library supports local businesses, independent book stores, and U.S. manufacturing whenever possible. When we do purchase products from a corporation, we look to those who place human rights, workers wages, and fair trade practices in high-priority.
Custom Orders
Please send a message outlining your request and we will do our best to accommodate you.
When will an item be restocked?
Inventory is ever-changing and item designs rotate periodically. If you are interested in a particular item, please contact us directly so we can give you a clear estimate for when your item will be available.